Privacy Policy

WagWorks Limited is a limited company registered in England and Wales under registration no. 09245821, and is registered at:

Retail unit 1, Building 1, Bishops Gate, 86-92 Fulham High Street, London, England, SW6 3LF

What is ‘personal data’?

The GDPR applies to ‘personal data’, meaning any information relating to an identifiable person who can be directly or indirectly identified from that information.

How do we collect personal data?

We collect personal data about you if you use our website, if you contact us about products and services, at events, if you’re a customer or supplier.

What type of personal data is collected and processed?

We collect and process the following personal data:

•  Name
•  Contact information including email address
•  Other information relevant to our products and services.

What are our lawful bases for processing personal data?

The GDPR demands that we have a valid lawful basis to process personal data. There are six available legal bases for processing. We rely on at least one of the following legal bases when we collect personal data in the ways described above:

Your consent, which is explicitly given and can be easily withdrawn

A legitimate interest, ours and / or yours. If you ask us for information, it is in your legitimate interest that we process your personal data. If we have a contractual relationship with you, it is in both our legitimate interests that we process your personal data.

How do we use personal data?

WagWorks use’s personal data for the following reasons:

•  To respond to explicit requests about our products and services
•  To improve our products and services
•  To manage our employees, suppliers, clients, contractors, prospects and contacts
•  To maintain our own accounts and records
•  To inform you of IT-related and WagWorks news, events, activities and services.

How long do WagWorks keep personal data?

We keep personal data so long as we have consent to keep it or a legitimate interest in keeping it.

What will we not do with personal data?

•  We will not share your personal data with others unless they have a legitimate interest in it, or we are required by law to share it.
•  We will not transfer your personal date outside the European Economic Area or to any international organisation without prior written content.

How secure is the personal data that WagWorks processes?

WagWorks is committed to ensuring that personal data is secure. Personal data is treated as strictly confidential.

To prevent unauthorised access or disclosure, we have put in place suitable physical, technical and managerial controls to safeguard and secure personal data.

What are your rights in relation to your personal data?

The GDPR gives individuals the following rights in relation to their personal data:

•  The right to be informed about the collector, collection, and processing of your personal data (which is what we are doing in this Privacy Policy)
•  The right to access their personal data, i.e. you can ask us for a copy of your personal data. We must respond to such requests within one month
•  The right to rectification, i.e. you can ask us to amend your personal data if it is inaccurate or out of date. We must respond to such requests within one month
•  The right to request that your personal data is erased where there is no compelling reason for its continued processing
•  The right to request that we restrict processing of your personal data if you contest its accuracy or the legitimacy of its processing
•  The right to data portability, i.e. the right to request that we provide you with your personal data in a structured, commonly used and machine-readable format
•  The right to object to the processing of personal data for legitimate interests, the performance of a task in the public interest / exercise of official authority, direct marketing, and / or scientific or historical research and statistics
•  The right to escalate any data privacy complaints to the Information Commissioners’ Office.

Where is your data stored?

The data we collect as mentioned in this policy can be stored in a number of locations based on how you contact us, data we have collected during meetings/conferences and services you have or had with us. All data you have with us could be contained within email, internal file shares or selected 3rd party vendors where the utmost is done to protect the security of the data.

What is the process for data breach?

In the event of a breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to, personal data, WagWorks shall promptly bring together its security team and then assess the risk to confidential and/or sensitive information and if appropriate, report the breach the affected client(s) and to the ICO (more information on the ICO website).

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Analytics

This website collects personal data to power our site analytics, including:

•  Information about your browser, network, and device
•  Web pages you visited prior to coming to this website
•  Your IP address

This information may also include details about your use of this website, including:

•  Clicks
•  Internal links
•  Pages visited
•  Scrolling
•  Searches
•  Timestamps

We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.

Cookies

This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses.

These functional and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you.

These analytics and performance cookies are used on this site, as described below, only when you acknowledge our cookie banner. We use analytics cookies to view site traffic, activity, and other data.

Disclaimer

This website uses Mailchimp to collect contact information for those who wish to opt in to our newsletters. We only send newsletters if you have registered for this and you can unsubscribe at any time.